PhillyInkz SMS

SMS Policy & Text Message Terms

PhillyInkz LLC is a licensed tattoo studio in Ocala, Florida. This page explains our text messaging program: what we send, how you opt in, how you opt out, and how to reach a human. Last updated: July 27, 2026.

1. Program name and description

Our messaging program is called PhillyInkz SMS, operated by PhillyInkz LLC. Messages are sent through Twilio.

The program carries both transactional and promotional messages: appointment confirmations, reminders and updates, plus occasional promotional offers such as flash events. That is the same list shown on the consent checkbox you tick when you opt in.

2. What we send

If you opt in, you may receive text messages for:

  • Appointment confirmations — a message confirming the artist, date and time you booked.
  • Appointment reminders — typically 48 hours and 24 hours before your session.
  • Appointment updates — reschedules, cancellations, artist changes, deposit and waiver reminders.
  • Security notifications — sign-in verification codes, password resets and account alerts.
  • Replies to a message you send us — we answer questions you text to our number.
  • Occasional promotional offers — such as flash events, last-minute openings, guest-artist dates and studio specials.

This is a combined transactional and promotional program, exactly as stated in the consent checkbox you tick when you opt in. Most messages relate to an appointment you booked; a small number are promotional offers such as flash events. A single STOP reply ends all of them.

Message frequency varies and depends on your activity — most customers receive between 2 and 5 messages per appointment, plus no more than a few promotional messages per month.

3. How to opt in

Consent is always express, always opt-in, and never pre-checked. There are three ways to give it:

A. When you book online at phillyinkz.com/booking

  1. 1Go to phillyinkz.com/booking and sign in, or create a free account.
  2. 2Step 1–3: choose your artist, choose your service, then pick a date and time.
  3. 3Step 4 “Contact information”: type your mobile number into the field labelled “Phone number”.
  4. 4Directly beneath that field is an unchecked checkbox carrying the exact consent language quoted at the end of this section.
  5. 5Tick that checkbox. It is optional — leaving it unchecked does not stop you from booking.
  6. 6Finish the remaining steps and submit. We record your consent against the exact number you entered, with the date and time.

The same field and checkbox are shown on the booking page, above the form, so you can read the terms before you start.

B. On our contact form at phillyinkz.com/contact

Enter your mobile number in the “Phone” field, then tick the unchecked consent checkbox directly beneath it, then send your message. No account is needed. The checkbox is optional — your message is sent either way.

C. In person at the studio

Our paper and digital intake forms carry the same consent language and the same unchecked box. Staff never tick it for you.

Exact consent language used at every opt-in point

I agree to receive SMS messages from PhillyInkz at the phone number provided, including appointment confirmations, reminders, updates, and occasional promotional offers such as flash events. Msg & data rates may apply. Message frequency varies. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help. See our Privacy Policy and SMS Policy.

4. How to opt out — reply STOP

You can cancel the SMS service at any time. Just text STOP to the number that messaged you. We also honour STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT.

After you send STOP we will send one final message confirming that you have been unsubscribed. After that, you will receive no further text messages from us. Opting out of SMS does not cancel your appointment and does not stop email or phone contact.

To rejoin, text START to the same number, or tick the consent checkbox again the next time you book. You can also opt out by emailing [email protected] or calling 352-355-1033.

5. How to get help — reply HELP

Text HELP to the number that messaged you and we will reply with the program name and our contact details. You can also reach us directly:

If you are having trouble receiving messages, contact your mobile carrier first — carriers are not liable for delayed or undelivered messages.

6. Rates, carriers and privacy

Msg & data rates may apply. Charges depend on your plan and your carrier; check with your carrier if you are unsure.

Consent is not a condition of purchase. You can book, pay for and receive any of our services without ever agreeing to text messages.

We never sell, rent or share your mobile number or your consent with third parties for their own marketing. Numbers are shared only with the service providers who deliver the messages on our behalf, such as Twilio. Full details are in Section 7 of our Privacy Policy. Your use of the service is also covered by our Terms of Service.

Supported carriers include AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket and most regional carriers. Carriers are not liable for delayed or undelivered messages.